Dear EveryStay Rewards members,
As of March 1, 2020 we have done a reassessment of each of the tier levels in our loyalty program. In doing so your tier level was adjusted based on actualized room nights in the previous 12 months (based off of stays from November 1, 2018 – November 1, 2019). Your points will still remain the same as they were previous to this and will not expire.
Going forward your tier lever will be assessed every November 1st, as listed on our FAQ’s page.
We thank you for your continued loyalty and hope to see you all soon.
If you have any concerns regarding your EveryStay Rewards level, please reach out to firstname.lastname@example.org