Pet Program
Rodd Hotels & Resorts recognizes that pets are considered part of our guests’ family. Our hotels & resorts are designated as pet-friendly, and welcome cats and dogs. To provide you and your furry friend with the best hospitality experience, we charge a $25 pet fee. This fee is non-refundable, non-inclusive of taxes, and it’s charged per room. Please visit https://roddvacations.com/pet-friendly/ for more details on our pet-friendly program and policy.
EveryStay Rewards
Your EveryStay Rewards balance may not reflect your most recent activity and not may include points earned or redeemed for the current transaction.
Modify and Cancel Information
To view the conditions on modifying and cancelling a reservation at a Rodd Hotel, please click here.
(Rodd Grand Yarmouth | Rodd Moncton | Rodd Miramichi | Rodd Royalty | Rodd Charlottetown)
To view the conditions on modifying and cancelling a reservation at a Rodd Resort, please click here.
(Rodd Brudenell River Resort | Rodd Crowbush Golf & Beach Resort)
If you require further assistance, please contact Rodd Hotels & Resorts at 1(800)565-7633. Please note that reservations cannot be changed or cancelled via email.
Guarantee Rules
All reservations require a form of payment guarantee at the time of booking. Please note that Visa Debit is not accepted as a form of authorization. It can be used as a form of payment upon check out, but we will require a valid credit card at the time of booking and during check-in.
For any rooms that do not guarantee with a form of payment will only be held until a set cancellation time per the rules of the reservation. In the event more guests arrive than can be accommodated due to overbooking or an unforeseen circumstance, and we are unable to hold rooms consistent with this room hold policy, we will attempt to accommodate guests, at our expense, at a comparable hotel in the area for the oversold night(s).
Smoking Policy
All of our Rodd Hotels & Resorts properties are non-smoking facilities. Smoking in any of our hotels or resorts will result in a $200 cleaning fee.
Rate/Reservation Validity
Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences.
Early Departure
Many Rodd Hotels & Resorts have an early departure fee. When you check-in, you will be asked to confirm your departure date. You may be able to change your departure date without a penalty if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged the early departure fee. Please contact the property if you have any questions.
